1 hour ticket response
Fast support is our chief responsibility and this is why we’ve got a team of practiced techs who are prepared to offer a prompt answer to any question that you could have. Simply send your customer support ticket from your Web Hosting Control Panel and we will respond within one hour at the latest. As a matter of fact, we strive hard and aim for a twenty–minute ticket response time.
A First–Rate Customer Service
Our client care staff members possess significant experience in the Linux website hosting sector and are proficient enough to find a swift solution to your problem. If, however, the problem at hand is not within the competency of a technician, the trouble ticket will be sent to a developer or sysadmin for further assistance.
An Easy–to–Navigate Help Section
Included in the Web Hosting Control Panel is an easy–to–browse Help Center, which offers you various information sources. You can browse through a constantly updated knowledgebase featuring web hosting account administration articles and web site management articles, check our educational video tutorials or examine the F.A.Q. repository.