A 99.9% Server Uptime
The main advantage of developing your very own website hosting platform is that you do not need to worry about compatibility issues – you set up a given set of software applications in such a way as to be compatible with a given set of hardware parts. The outcome is something way more stable and dependable, as there are fewer possible chances of failure. We have built our cloud hosting platform using proven hardware components in addition to a seriously tweaked version of Security–Enhanced Linux in an attempt to create an exceptionally secure and safe environment for your own personal sites.
That is the reason why, with each of our Linux website hosting plans we offer a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
Other than our cloud hosting system, we’ve also set up our very own internal network in each one of our datacenters. Everything is based on enterprise–grade hardware fabricated by Juniper. Besides, on every router, we have placed a firewall with an intricate set of rules in an attempt to sift all dubious requests.
Thus, in all our data centers – in our US data center, in our UK data center, in our data center FI, in our Eastern Europe data center and in our AU data center, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee is valid with all web hosting solutions in each and every datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. In case you are not very pleased with our services, or if you find them insufficient, or if you decide that you need to use a Linux VPS hosting rather than a cloud hosting package – you will get a full refund, no questions asked.
All domain name registrations are nonrefundable, but you’ll keep complete control over your domain names even if you terminate your account with us.
24/7 Technical Support
If you happen to have a web hosting company, your tech engineers are very important. This is exactly why we’ve conscientiously gathered a highly skillful team of technicians, each with lots of years of expertise behind his back. Thanks to them, we offer 24x7 support with all our hosting solutions.
And not only that, our company offers a 1–hour response time guarantee. All tickets are replied to within 60 minutes and our average support ticket response time is well under twenty minutes!