What does ?phone support? mean in the world of Internet hosting?
Despite the fact that this is not the most importantaspect in order to recognize a reliable website hosting supplier from a bad one or a reseller from a real supplier, the option to call and consult with a live person is an indicator that you aren't working with a one-person firm and that you'll be able to get in touch with somebody whenever you're in need of help. The telephone support for web hosting services may range from common to expert, which means that the problems which can be resolved with a phone call vary depending on the particular provider. Usually, these matters are simpler and feature billing or first level tech issues because more complex problems often need a support ticket where both you and the system administrators can track what's going on with a given issue. Still, the option to phone call your supplier will save you considerable time and efforts for the multitude of tiny problems that will eventually show up when you manage your hosting account.
Phone Support in Website Hosting
All of our website hosting
plans come with telephone support 14 hours per day even on public holidays, which means that if you do not have an account yet, you're able to phone us and learn more about our services or if we'll meet the system requirements for your web sites. For your convenience, we have local phone lines in the United States, Great Britain and Australia, so that you will be able to contact the number which is nearer to you. In case you're a current customer, we can help you timely with all of the general and billing matters as well as with numerous technical issues in order to save you time and efforts - we are aware of the fact that often it's more convenient to speak with a live person so as to get things done immediately. Of course, some matters simply cannot be managed on the phone, so if this is the case you can employ our ticketing system.